Does my Wildfires event ticket include a camping ticket?
You’ll need to purchase a camping ticket in addition to your Wildfires event ticket. The camping ticket covers the cost of a pitch for camping but you’ll nee...
Thu, 14 Sep, 2017 at 9:26 AM
Can I pass my ticket onto someone else?
The name on the e-ticket does not affect it's use. Please feel free to pass your ticket onto someone else.
Tue, 24 Oct, 2017 at 9:44 AM
Why is there a service charge added to the ticket price?
A 10% service charge will be added to all ticket prices. The service charge covers the large costs associated with ticketing events of this kind and include...
Tue, 24 Oct, 2017 at 9:45 AM
Are you able to give me a discount?
All Wildfires tickets are already discounted so unfortunately we're not able to discount tickets further on an individual basis. We choose to make all ...
Tue, 24 Oct, 2017 at 9:47 AM
I can't find my e-tickets!
Do not worry! All you need to do is log into your account you created when you ordered the tickets and you should be able to see them and download them. The...
Thu, 14 Sep, 2017 at 9:29 AM
I'm not able to come to Wildfires anymore, can I get a refund?
We’re sorry that you’re unable to come to Wildfires – we’ll miss you!! Unfortunately, as stated on our ticketing Terms & Conditions, we’re not able...
Tue, 13 Feb, 2018 at 5:25 AM
I have a question about my ticket, who do I contact?
Please email wildfires@bigchurchtickets.com to talk to one of our team.
Tue, 24 Oct, 2017 at 9:49 AM
My e-ticket isn't downloading and printing correctly, what should I do?
Sometimes printing directly from the internet can mean e-tickets print out a bit funny. If you try downloading your e-ticket and then printing it, the proble...
Thu, 14 Sep, 2017 at 9:32 AM
I've purchased tickets for Big Church Day Out already, can I get a refund?
Unfortunately, as stated on the ticketing Terms & Conditions, we’re not able to refund or change tickets once purchased. If you booked your Big Church D...
Tue, 20 Feb, 2018 at 9:27 AM
Can I purchase a carer ticket?
If the full price ticket buyer can prove, by supplying documentation, that they are gaining support through one of the follow benefits, Personal Independence...
Tue, 13 Mar, 2018 at 7:26 AM